Terms of Use (Service Agreement)
This agreement is between the real person user of the Randevu+ Application and the Company. Downloading, creating an account, or continuing to use the Application indicates that you have read and accepted this agreement.
1. Subject
The Company provides a digital platform service through the Application for creating and managing appointments between salon/service providers and the User. The actual service (hairdresser, beauty, barber, etc.) is performed by the relevant business; the Company is not directly responsible for the commercial or professional quality of these services.
2. Account and Security
- The User is responsible for ensuring that registration information is accurate and up-to-date.
- Account security (password, device access) is the responsibility of the User.
- The Company accepts no responsibility for damages arising from unauthorized use of the account if there is fault or negligence on the part of the User.
3. Rules of Use
The User may not act in violation of laws, third-party rights, general morality, or this agreement. Specifically:
- Users may not provide false information or impersonate others.
- Users may not engage in actions aimed at manipulating the system or abusing the service.
- Users may not attempt to introduce harmful software, automation, or unauthorized access.
The Company reserves the right to suspend, terminate, or restrict access to accounts in case of violation of these rules.
4. Appointments and Businesses
Appointment confirmation, cancellation, rescheduling, pricing, service quality, and refund conditions are subject to the policies of the relevant business and the service relationship between you. Information displayed through the Application (price, availability, staff, etc.) is provided by the businesses; its up-to-dateness is not guaranteed.
5. Notifications and Communication
Push notifications or email/SMS may be used for operational notifications regarding appointments. Sending commercial electronic messages is subject to legal conditions and your additional consent.
6. Intellectual Property
The Application, interface, brand, and software elements are the property of the Company or its licensors; they may not be copied, distributed, or reverse-engineered without permission.
7. Nature of Service and Limitations
The Application is provided “as is”. The Company gives no express or implied warranty regarding uninterrupted/complete operation, compatibility with all devices, or the continuity of third-party systems. Responsibility for damages resulting from force majeure, maintenance, infrastructure failures, or third-party service interruptions is limited to the extent legally required.
8. Personal Data
The processing of personal data is regulated by the separately published LPPD Clarification Text and, if applicable, the Explicit Consent Form / Cookie Policy.
9. Term and Termination
The User may terminate the relationship by closing their account or ceasing to use the Application. The Company may terminate access in case of legal requirements or abuse.
10. Amendments
The Company may update the agreement. Significant changes may be announced via the Application or email. Use following an update constitutes acceptance of the updated text.
11. Governing Law and Jurisdiction
Turkish Law shall apply to disputes. If you are a consumer, your rights under Law No. 6502 and relevant legislation are reserved; authorized courts and consumer arbitration committees are subject to legal regulations.
12. Contact
Randevu+ | destek@randevuplusapp.com